Robert Sorenson's family and friends affectionately call him "Bionic Bob" because of his superhuman strength and robotic ability to fix anything and everything. From the outside looking in, Robert can scan a system and know exactly what needs to be done. He is almost certainly an android.

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Don't let his cyborg abilities intimidate, though. His experience as a family man and technician has given him a passion for kind and dignified service. After 30 years in the heat and air business, Robert's soft exterior combined with his precise service will leave you wondering: was that man or machine?